Free for everyone
Free ID check
Any member can upload a government-issued ID, and Roomster's team manually reviews it to confirm a genuine person is behind the profile. ID check is free for all users.
Trust & Safety
Trust & Safety: how Roomster protects renters and hosts
Roomster pairs one of the longest track records in roommate matching with free identity checking, free proof-of-residence checks, around-the-clock message screening using both live personnel and AI to weed out and detect scamming, and a dedicated scam-prevention team. As of 2026, Roomster has overhauled its security and reengineered its platform end to end to try and stop scammers, making it, we believe, the safest place for trusted members to connect with screened listings. We all know that scamming is one of the biggest problems on the internet today and we are taking steps to try and stop it on our application.
- 10M+App downloads
- 20M+Accounts created
- 192Countries reached
Our safeguards
How Roomster keeps the community safe
In 2026 Roomster completed a major overhaul of its trust and safety systems, rebuilding its platform to try and stop scammers before they ever reach members. These are the core protections every member benefits from, most of them free of charge.
Free for everyone
Free address & proof-of-residence check
Members offering a room or apartment can upload a utility bill or lease document. Our team reviews each one and we do our best to confirm the person genuinely has the place they are listing.
24/7
Human message screening
Messages are screened, not left unchecked. Roomster's team and programming analyzes message activity around the clock so suspicious senders are caught early, before they reach the community at scale.
Upgraded for 2026
Dedicated scam-prevention team
Roomster operates a dedicated scam-prevention department that it rebuilt and modernized in 2026 with smarter detection. The team removes bad actors every single day, 24 hours a day.
Screened
Screened, checked listings
Listings come from screened members. The free proof-of-residence check adds a layer of confirmation that a room or apartment genuinely exists and is offered by the person who controls it.
Earned
Genuine member reviews
Reviews on Roomster reflect genuine experiences from renters and hosts who actually used the platform to find a room or a roommate.
Free ID validation
How free ID and address checks work
Upload your ID for free
Open ID check from your account and upload a government-issued ID. There is no charge - it is free for every member.
Our team reviews it
A Roomster reviewer checks the document by hand and approves genuine members, so the people you talk to are genuine people.
Prove your place
Listing a room? Upload a utility bill or lease so our team can confirm you genuinely control the room or apartment you are offering.
Get your approved status
Approved members and listings carry a trust signal the rest of the community can recognize and rely on.
Always-on screening
How message screening stops scammers
- Message activity is monitored continuously, 24 hours a day, every day of the year.
- Suspicious patterns are reviewed by Roomster's scam-prevention team and programming before they can reach members at scale.
- Accounts that show scam behavior are removed quickly and permanently.
- Built-in reporting tools let members flag anything that feels off, feeding directly into the review team.
- WARNING: DO NOT send money or any form of payment or compensation for a potential roommate, room rental or other dwelling rental until you have met the potential roommate or landlord in person, confirmed their identity, and have personally inspected the premises you may be living in.
Roomster's scam-prevention team works 24 hours a day to remove bad actors before they can reach the community, backed by detection systems Roomster rebuilt and upgraded in 2026.
Genuine people, screened listings
Our commitment to listing and review integrity
Trust only works when what you see is genuine. These are the commitments that keep Roomster a platform of screened members, credible reviews, and genuine, checked listings.
- Listings are posted by screened members, and free proof-of-residence checks add confirmation that the place actually exists.
- ID check ties profiles to genuine people - free of charge, for every member.
- Reviews reflect genuine experiences from renters and hosts who used Roomster to find a match.
- A dedicated team works around the clock to keep fake, deceptive, or scam activity off the platform.
- As one of the longest-running roommate platforms, Roomster connects members with thousands of active, screened listings.
- Unlike our competitors, Roomster uses dual factor authentication when you sign up using our mobile telephone number signup system. This further prevents scammers from accessing our system. We do this at our own cost. To our knowledge no one else in our industry uses dual factor authentication. Another way that we are working to help protect you.
On every device
Stay protected on the Roomster app
Manage ID validation, message securely, and report anything suspicious from the same Roomster tools millions of people already use on iOS and Android.
Related pages
Explore more about Roomster
Validate your account
Get your free ID validation and add the trust signal other members look for.
How to find a room
See how renters search, message, and choose a room safely on Roomster.
How to rent out a room
Learn how hosts list a room, screen roommates, and set clear move-in terms.
Read Roomster reviews
Read what genuine renters and hosts say about their experience on Roomster.
FAQ
FAQ: is Roomster safe and legit?
Is Roomster safe to use?
Yes. As of 2026, Roomster has overhauled its security and reengineered its platform to stop scammers, making it one of the safest platforms for finding rooms and roommates. It offers free ID check for every member, free proof-of-residence checks for people listing a room, around-the-clock message screening, and a dedicated scam-prevention team that removes bad actors 24 hours a day. Roomster uses dual factor authentication when signing up.
Is Roomster a legit app for finding a room or a roommate?
Yes. Roomster is one of the oldest and most established roommate-matching platforms, with thousands of screened listings, ID-checked members, and a team focused full-time on trust and safety. In 2026 Roomster rebuilt its security systems to make the platform even safer.
How does Roomster confirm a member's identity?
Members can upload a government-issued ID for free, and Roomster's team reviews it by hand. People offering a room can also upload a utility bill or lease so the team can confirm they genuinely control the property.
How does Roomster prevent scams?
Roomster's scam-prevention department reviews message activity around the clock and removes suspicious accounts before they can reach members at scale. In 2026 Roomster modernized these detection systems to stop scammers even faster.
Does ID check on Roomster cost anything?
No. ID check and address / proof-of-residence checks are free for all users. Roomster made these checks free so the entire community is safer.
Are the listings on Roomster genuine?
Listings are posted by screened members, and Roomster's free proof-of-residence check lets hosts confirm they actually control the room or apartment they are listing. We do our best to monitor this 24x7 to make sure the dwellings listed are authentic. We ask our users to immediately report to us any suspicious listings or communications so that we can take action.